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Greenworks Pole Saw Problems: What to Do?

Greenworks Pole Saw Problems

If you’re having problems with your Greenworks pole saw, don’t worry – you’re not alone! In this article, we’ll discuss some of the most common issues people have with these saws and provide tips on how to troubleshoot them. We’ll also cover what to do if your pole saw just isn’t working properly. So, whether you’re having trouble starting your saw or it’s just not cutting through wood like it used to, we’ve got you covered. Keep reading for more information.

Greenworks Pole Saw Problems in Detail

There are a few different problems that people commonly have with their Greenworks pole saws. These include:

  • The saw won’t start
  • The saw isn’t cutting properly
  • The blade is dull or damaged
  • The pole is bent or broken

If you’re having any of these issues, don’t worry – we’ll help you troubleshoot them so you can get your saw up and running again in no time. Let’s take a closer look at each problem. [1]

Chain Not Rotating, But Motor Runs

If your Greenworks pole saw’s chain isn’t rotating but the motor is running, follow these instructions to figure out the issue. First, check to make sure that the chain brake is not engaged. If it is, disengage it and try starting the saw again.

If the oil in the reservoir is low, add more and try starting the saw again. If the chain still isn’t rotating, there may be something wrong with the clutch. Try inspecting it for damage or debris and clean it if necessary. If the clutch looks damaged, you’ll need to replace it.

If you’ve tried all of these things and your saw still isn’t working properly, take it to a Greenworks authorized service center for further diagnosis.

Greenworks Pole Saw

A Beep Sound at Starting Position

If you hear a beep sound when you try to start your Greenworks pole saw, it means that the safety switch is engaged. This is a feature that prevents the saw from being started accidentally. To fix this problem, simply push the trigger forward and hold it while you pull the starter cord. The saw should start without any issue.

If you’re still having trouble, make sure that the power switch is in the “on” position. If it’s not, flip it to the “on” position and try starting the saw again.

Chain Bar Can Be Hot With Smoking

It’s normal for the chain and bar to get hot while you’re using the saw. However, if they’re getting too hot or smoking, there are a few things you can do to troubleshoot the problem.

First, check the oil level in the reservoir. If it’s low, add more oil and try using the saw again. If the chain and bar are still getting too hot, try adjusting the tension. To do this, loosen the bar clamping knob and turn the adjustment screw until the chain is tight. Then, retighten the bar clamping knob.

If your saw isn’t working as it should, take it to an authorized Greenworks service center for help.

While Cutting, Suddenly Chainsaw Stops

If your Greenworks chainsaw suddenly stops while you’re in the middle of cutting, it’s most likely due to one of three things: the chain is bound, the chain is dull, or there’s something caught in the guide bar. If the chain is bound, simply turn off the saw and allow it to cool for a few minutes before continuing. If the chain is dull, you’ll need to replace it. And if there’s something caught in the guide bar, you’ll need to remove whatever it is that’s causing the obstruction. [2]

While Cutting, Suddenly Chainsaw Stops

Chain Rotates, Motor Runs, But Not Cutting

If the chain on your Greenworks pole saw is rotating, but not cutting, it might be due to a dull chain. To check if this is the case, visually inspect the chain. If it looks dull or damaged in any way, it will need to be replaced.

If the chain is not the issue, then it might be an issue with the bar. The bar might be bent or damaged, which would prevent it from making contact with the chain properly. Inspect the bar and replace it if necessary.

Greenworks Pole Saw Shows Red Warning Light Beeps

If the Greenworks pole saw displays a red warning light and emits a beeping noise, this indicates that there is an issue with the battery. The most common cause of this problem is that the battery is not properly connected to the saw. Make sure that the battery is properly inserted into the saw and that all connections are secure. If the problem persists, try using a different battery.

Another possible cause of this problem is that the battery itself is defective. If you have tried using a different battery and the problem still persists, then it is likely that the battery is at fault. You will need to replace the battery in order to fix this problem. [3]

Are Greenworks Pole Saws Any Good?

Greenworks pole saws are a good choice for those who need an electric saw but don’t want to deal with the hassle of gas and oil. They’re easy to start and use, and they’re much quieter than gas-powered saws. However, they do have some downsides. For one, they’re not as powerful as gas-powered saws, so they might not be ideal for heavy-duty projects. Additionally, the batteries can run out of power quickly, so you might need to purchase multiple batteries if you plan on using the saw for extended periods of time.


How Long Does A Greenworks Chainsaw Battery Last?

The battery life of a Greenworks chainsaw depends on the model and size of the battery. Some batteries will last for up to 2 hours, while others will only last for 30 minutes. [4]

How Do You Adjust A Greenworks Chainsaw?

To adjust a Greenworks chainsaw, you will need to use the adjustment screws located on the side of the saw. These screws are used to tension the chain and can be adjusted with a screwdriver.

How Do You Adjust A Greenworks Chainsaw?

Are Greenworks Batteries Interchangeable?

Most Greenworks batteries are interchangeable. However, there are some exceptions. For example, the 40V battery will only work with Greenworks 40V tools.

How do I set the tension on my GreenWorks pole saw?

If your pole saw is cutting poorly or the chain is coming off, it may be due to a loose chain. To fix this, you’ll need to adjust the tension.

First, make sure that the bar and chain are properly lubricated. If they’re not, the friction will cause the chain to come loose.

Next, locate the tensioning screw on the side of the pole saw. This is usually located near the front, just behind the blade guard.

Turn the tensioning screw clockwise to tighten the chain. You’ll know it’s tight enough when you can’t pull any more slack through the system.

If you still have trouble, consult your Greenworks Pole Saw manual for further instructions. [5]

Why does my chainsaw go blunt quickly?

If your chainsaw is going blunt quickly, it’s likely due to a dull chain. To fix this, you’ll need to sharpen the chain.

First, make sure that you have the correct file for your saw. The size and shape of the file will be determined by the type of saw and the size of the chain.

Next, locate the filing guide on the side of the saw. This is usually a small metal plate with markings that indicate where to place the file.

Place the file against the guide and push it forward until it makes contact with the chain. Apply pressure and move the file back and forth to sharpen the teeth.

Repeat this process until all of the teeth are sharpened. You’ll know they’re sharp enough when they’re able to cut through wood easily.

If you’re still having trouble, look to your Greenworks Chainsaw manual for more help.

Useful Video: Greenworks 24V Pole Chain Saw


Thank you for reading our blog post on Greenworks pole saw problems. We hope that this information was helpful and that you are now able to troubleshoot any issues that you may have with your Greenworks pole saw. If you need further assistance, please feel free to contact us. We would be happy to help you resolve any issues that you may be having.


  1. https://www.insidetheyard.com/greenworks-chainsaw-problems
  2. https://www.gardentoolexpert.com/chainsaw-keeps-cutting-out-tips-from-a-professional/
  3. https://polesawguide.com/blog/how-to-tighten-chain-on-greenworks-pole-saw/
  4. https://www.powerequipmentforum.com/threads/greenworks-chainsaw-red-warning-light-and-beeping-what-could-be-the-problem-thanks.24223/
  5. https://gardeningproductsreview.com/greenworks-g-max-12-cordless-chainsaw-review/